Privacy Policy
Last updated: January 2025
ZAISENSE, a product of ROAMWORKS, is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you interact with our website and products.
1. Information We Collect
We collect information you provide directly to us, such as when you submit a demo request or contact form, including your name, company name, email address, and phone number. We may also collect usage data about how you interact with our website.
Our ZAISENSE hardware and software products are designed to capture anonymised movement data and behavioural patterns - not personal identities. Our devices do not store identifiable facial images or biometric data.
2. How We Use Your Information
- To respond to your enquiries and provide requested services
- To schedule and conduct product demonstrations and site consultations
- To send relevant product updates and communications (with your consent)
- To improve our products and website experience
- To comply with legal obligations
3. Data Anonymization in ZAISENSE Products
ZAISENSE hardware and software is engineered with privacy by design. The system captures movement vectors and behavioural attributes - not identifiable facial images. All analytics data is anonymised before storage or transmission. Face blurring capabilities are available for additional anonymization.
4. Data Retention
Contact information submitted via our website is retained for as long as necessary to provide the requested services and communicate with you. You may request deletion of your data at any time by contacting us at the email address below.
5. GDPR Compliance
For visitors and customers within the European Economic Area, we process personal data in accordance with the General Data Protection Regulation (GDPR). Our lawful basis for processing is legitimate interest (responding to your enquiries) and consent (marketing communications).
6. Contact
For privacy-related enquiries, contact us at: sales@zaisense.com